Core
Experimental

Repeatable responses, fewer midnight pages.

Automate ticket updates, notifications, and integrations when events you care about actually happen.

If every alert needs a human, your team never sleeps. Core automations turn predictable steps into reliable execution—while keeping humans in the loop for judgment calls.

app — Core
Automation & AI in Core

Triggers

Start from real operational events.

  • Ticket and email triggers. React when tickets change or mail arrives instead of polling dashboards manually.

  • Schedules and webhooks. Run maintenance windows or respond to external systems on their timeline.

Actions

Do the next right step automatically.

  • Ticket mutations. Assign, update fields, and notify stakeholders with consistent logic.

  • Notifications and outbound calls. Send email or call webhooks to integrate with the rest of your stack.

Safety

Experimental features are labeled honestly.

  • Tenant scoped. Automations run in tenant context with permission checks on the underlying actions.

  • Iterate carefully. Test automations in lower-risk tenants before rolling out broadly.

Frequently asked questions

Ready to try Core?

Start a free trial or talk to us about rolling out Automation & AI with your team.