Guides, Answers, and Real People
Browse 30+ documentation pages covering setup, features, integrations, and the customer portal — or reach our team directly when you need a hand.
Get Help Now
Email Us
Send us the details and our team will follow up
Call Us
Speak directly with our team
Mon-Fri, 8:00 AM - 8:00 PM EST
Contact Form
Send us a message anytime
Common Questions
How do I get started with Core?
Sign up for a free trial and our team will reach out to help you get set up. We provide personalized onboarding for all new users.
What features are currently available?
Core currently includes ticket management, customer & asset tracking, project management, forms, contracts, and team collaboration. Check out our Features page for more details.
Is my data secure?
Absolutely. Core is built by Rooted Software with enterprise-grade security, including encryption at rest and in transit, role-based access control, and regular security audits.
What support options are available?
Every Core workspace gets the same support by email or phone during business hours (Mon-Fri, 8:00 AM - 8:00 PM EST). Contact us directly and we'll get back to you with personalized assistance.
Have a different question?
Contact Our Team