Changelog

All the latest updates, improvements, and new features.

[1.19.220] - 2026-11-09

Fixes

When you can't resend an invitation because its role is higher than yours, Core now tells you why and who can resend it.
Owners, Super Admins, and Admins now get the inbox alert when someone is promoted into an administrator role. The alert could previously fail to appear even though the security email was sent.

[1.19.219] - 2026-11-09

Improvements

Admin grant security alert: Core now emails your workspace's other Owners, Super Admins, and Admins whenever someone gets administrator access: when they're invited as an Owner, Super Admin, or Admin, promoted into one of those roles, or activated or reactivated while holding one. The email shows who received access, who granted it, and when (in UTC), with a link to Settings → Members so you can review it. Invitations and role changes for Billing Admin, Manager, and other roles don't trigger the alert, and neither does lowering someone's role.

[1.19.218] - 2026-11-09

Improvements

You can now fix a payment line that was marked billed on the wrong Xero invoice. Open the cell menu on a billed line to change its linked invoice or unmark it billed, and Core records the previous and new invoice in the audit log. Mark billed also works on Unified payment schedules, including linking an invoice to an installment that was billed without one, and a disabled Switch to Itemized button now says why.

Fixes

Marking some older imported payment lines billed no longer fails with "Invalid input".

[1.19.217] - 2026-11-09

Fixes

Xero payments now reach Core even when the invoice is months old. Each scheduled Xero sync refreshes every invoice changed in Xero since the last successful sync, plus older invoices Core still shows as unpaid, so an invoice paid or voided later no longer stays open in Core.
The Xero card under Settings → Integrations now says Xero syncs every 6 hours instead of "manual". For financial admins it also shows when Xero last synced and whether the latest sync failed, with Sync now, and it updates when the sync finishes. The unfinished Xero setup form is gone from New Integration; connect Xero from Financials → Settings.

[1.19.216] - 2026-11-06

Improvements

Dark mode is easier on the eyes. It now uses warmer, softer colors with larger text, table rows are tighter so more fits on screen, and alternating rows stand out so wide tables are easier to follow. Status and priority colors stay the same. Text is also slightly larger in light mode.

[1.19.215] - 2026-11-03

Fixes

A task that belongs to more than one Everhour project now stays on one Core project between imports instead of moving back and forth.

[1.19.214] - 2026-11-03

Improvements

Company Change History now keeps more of the edits that matter in view. Routine background updates no longer take up space in the list, so real changes stay visible for longer.

[1.19.213] - 2026-11-03

Fixes

When a file shared in Slack can't be copied onto a ticket because that Slack workspace needs to be reconnected to Core, the ticket now says so instead of looking like the file is still on its way. For your own workspace, the note says to reconnect it in Settings → Integrations → Slack. For a customer's workspace, it says a staff member needs to send that workspace's Slack admin a new Core install link.

[1.19.212] - 2026-11-03

Improvements

Financial reports now keep page titles, filters, and forecast review notices in the top header, leaving more room for forecasts and tables. Open source notes and review details without pushing the report down.

[1.19.211] - 2026-11-03

Improvements

Connected assistants can now use the same costs, billable capacity, break-even, and profitability rates shown in Operations → Rates, with clear reporting periods and data-completeness details.

Capacity views keep summaries and exports aligned, include people booked across departments, and show their resource pools. Resource reports also make contractors and employment dates easier to find.

[1.19.210] - 2026-11-02

Improvements

The Profit month breakdown now explains what changed more clearly. Select Net income, Revenue, or Expenses at the top to see only those changes in the chart and table. Each row names its line of business and shows both months' revenue or cost, with costs as positive amounts, and red or green bars show whether it lowered or raised profit. Lines that appear in only one month say Only in that month instead of claiming something ended, and a note explains when last month's posted Xero accounts sit beside this month's forecast sources.

[1.19.209] - 2026-11-02

Improvements

Staff allocations now show whether a person is an Employee or a Contractor and when their engagement ends. Open engagements show No end date. People who have left or are scheduled to leave show Last working day with the date. Staff with an upcoming end date stay in the list, and past staff remain under Show former staff.

Fixes

Hourly employee pay now includes the Burden multiplier in loaded labor costs and payroll forecasts, just like salaried pay. Contractor rates are used as entered. If you entered hourly employee rates that already included taxes and benefits, change them to base wages in Manage capacity.

[1.19.208] - 2026-11-02

Improvements

Each company now has an Approved contacts list shared by all forms. Tickets from portal forms show whether the person who submitted was on that list or a company default approver at the time, and staff can add them to the list from the ticket. People not on the list can still submit, and the portal tells them whether they are on it.

[1.19.207] - 2026-11-02

Improvements

Contracts can now be put On Hold when a client pauses a project. Paused contracts stop producing charges from their billing items and are never completed automatically, and you can set them back to Active when work resumes. Payment schedule lines are unchanged, so move any that should wait.
Core no longer marks a contract Completed at its end date while a linked project is still open or a payment line is still unbilled.
Changing a contract's billing items or the people billed on them no longer brings back charges for earlier months, so earlier months you already billed or removed stay that way.
A payment schedule now follows the contract end date on the billing page. After a contract end moves later, Duplicate → Contract End and the Duplicate cell month picker reach the new end, including for rows without a billing item, such as monthly rows from the Financials contract sheet or rows copied from an earlier contract. For contracts without an end date, copy until a chosen month instead.
Connected AI agents can now do more contract and billing work directly: find contracts by client name, read and update contract notes, pause or reactivate a contract, move an unbilled payment line to another date, extend a payment schedule to the contract's end date or a chosen month, and change a billing item's amount, quantity, or billing interval (for example one-time or every 12 months).

[1.19.206] - 2026-11-02

Improvements

Renewal matching now resolves clear matches for the same customer automatically, including changes in price, term, or service. Review emails explain the renewals that still need your decision.

[1.19.205] - 2026-11-02

Fixes

When file storage is temporarily unavailable, uploading or pasting an image now says file storage is having trouble and to try again in a few minutes, instead of saying Core can't reach its database. Errors for files that are too large or of a type that isn't allowed still explain exactly what went wrong.

[1.19.204] - 2026-11-02

Improvements

Core now keeps an up-to-date record of who is on call or out of office at every moment, refreshed whenever availability changes and rolled forward daily. Ticket assignment, the Office and the on-call and out-of-office lists read from it, so repeating entries such as on-call rotations are always reflected without recalculating them on every page load.

[1.19.203] - 2026-11-01

Improvements

Urgent and high priority tickets that arrive when no one is on shift now go first to whoever is on call in the team availability roster, then to your after-hours dispatcher if no one is on call.
Automatic assignment now respects repeating out-of-office, vacation, and company travel entries, not just one-off entries.

[1.19.202] - 2026-11-01

Improvements

Automatic ticket assignment now picks technicians who are within their working hours first. When no one is on shift, urgent and high priority tickets can go to an after-hours dispatcher you choose, and other tickets are assigned as usual.

[1.19.201] - 2026-10-31

New features

Everyone can now set their normal working hours on their profile, one start and end time for each day they work. Managers, team leads and admins can set them from a team member's page, and anyone without their own hours uses the workspace business hours.

Improvements

The Office parking lot now follows each person's working hours. Cars stay parked during someone's normal hours and leave on nights and weekends unless that person is actively working.

[1.19.200] - 2026-10-30

Improvements

You can send a ticket approval request to more than one person. Each person gets their own email, and the first response closes the other links.
Core can ask you to refresh when a new version is ready, and it waits if you are in the middle of unsaved work.

[1.19.199] - 2026-10-30

Improvements

Connected AI agents can now add screenshots directly to internal ticket notes without opening Core in a browser.

[1.19.198] - 2026-10-30

Improvements

Connected agents can now produce complete staffing and contract reports, including shared resource pools, each person's direct and pool hours, and each pool's remaining capacity.

[1.19.197] - 2026-10-30

Improvements

Updated Core's underlying runtime to keep the service current.

[1.19.210] - 2026-11-02

Improvements

The Profit month breakdown now explains what changed more clearly. Select Net income, Revenue, or Expenses at the top to see only those changes in the chart and table. Each row names its line of business and shows both months' revenue or cost, with costs as positive amounts, and red or green bars show whether it lowered or raised profit. Lines that appear in only one month say Only in that month instead of claiming something ended, and a note explains when last month's posted Xero accounts sit beside this month's forecast sources.

[1.19.209] - 2026-11-02

Improvements

Staff allocations now show whether a person is an Employee or a Contractor and when their engagement ends. Open engagements show No end date. People who have left or are scheduled to leave show Last working day with the date. Staff with an upcoming end date stay in the list, and past staff remain under Show former staff.

Fixes

Hourly employee pay now includes the Burden multiplier in loaded labor costs and payroll forecasts, just like salaried pay. Contractor rates are used as entered. If you entered hourly employee rates that already included taxes and benefits, change them to base wages in Manage capacity.

[1.19.208] - 2026-11-02

Improvements

Each company now has an Approved contacts list shared by all forms. Tickets from portal forms show whether the person who submitted was on that list or a company default approver at the time, and staff can add them to the list from the ticket. People not on the list can still submit, and the portal tells them whether they are on it.

[1.19.207] - 2026-11-02

Improvements

Contracts can now be put On Hold when a client pauses a project. Paused contracts stop producing charges from their billing items and are never completed automatically, and you can set them back to Active when work resumes. Payment schedule lines are unchanged, so move any that should wait.
Core no longer marks a contract Completed at its end date while a linked project is still open or a payment line is still unbilled.
Changing a contract's billing items or the people billed on them no longer brings back charges for earlier months, so earlier months you already billed or removed stay that way.
A payment schedule now follows the contract end date on the billing page. After a contract end moves later, Duplicate → Contract End and the Duplicate cell month picker reach the new end, including for rows without a billing item, such as monthly rows from the Financials contract sheet or rows copied from an earlier contract. For contracts without an end date, copy until a chosen month instead.
Connected AI agents can now do more contract and billing work directly: find contracts by client name, read and update contract notes, pause or reactivate a contract, move an unbilled payment line to another date, extend a payment schedule to the contract's end date or a chosen month, and change a billing item's amount, quantity, or billing interval (for example one-time or every 12 months).

[1.19.206] - 2026-11-02

Improvements

Renewal matching now resolves clear matches for the same customer automatically, including changes in price, term, or service. Review emails explain the renewals that still need your decision.

[1.19.205] - 2026-11-02

Fixes

When file storage is temporarily unavailable, uploading or pasting an image now says file storage is having trouble and to try again in a few minutes, instead of saying Core can't reach its database. Errors for files that are too large or of a type that isn't allowed still explain exactly what went wrong.

[1.19.204] - 2026-11-02

Improvements

Core now keeps an up-to-date record of who is on call or out of office at every moment, refreshed whenever availability changes and rolled forward daily. Ticket assignment, the Office and the on-call and out-of-office lists read from it, so repeating entries such as on-call rotations are always reflected without recalculating them on every page load.