Comprehensive Time Tracking
Track billable and non-billable time with precision using built-in timers, work type classification, and detailed reporting for accurate client billing.
Built-in Timer
Start and stop timers directly from tickets. Track time as you work with automatic duration calculation.
Work Type Classification
Categorize time entries by work type for accurate billing and detailed reporting on how time is spent.
Billable vs Non-Billable
Distinguish between billable and non-billable hours. Set default billing status by work type.
Manual Time Entry
Add time entries manually with start/end times or duration. Perfect for logging time after the fact.
Time Reports
Generate detailed reports by technician, company, project, and date range with export capabilities.
Ticket Integration
Time entries are linked to tickets for complete visibility. See total time spent on any ticket at a glance.
How It Works
Start Tracking
Start a timer from any ticket or create manual time entries. Select the work type and billable status.
Work & Log
Work on the ticket while the timer runs. Add notes to describe what was done. Stop when finished.
Report & Bill
Generate time reports for any period. Export for billing or use built-in reporting for client invoices.
Perfect For
Hourly Billing
- • Track billable hours accurately
- • Generate client invoices with time details
- • Support multiple billing rates by work type
- • Audit trail for all time entries
Team Management
- • Monitor team utilization
- • Identify capacity issues
- • Track project profitability
- • Performance reporting