Core
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Time that rolls up to the right ticket.

Capture work in the same system as service delivery so billing and retrospectives start from accurate entries.

Under-captured time erodes margin quietly. Core makes it easy to log minutes against real work items with classifications your finance team can trust.

Core app preview
Time Tracking in Core

Fast entry

Log time without leaving the flow.

  • Ticket-centric. Attach entries to tickets so support work ties back to the customer narrative automatically.

  • Timers and segments. Start and stop tracking instead of guessing hours at the end of the week.

Classification

Work types that match MSP reality.

  • Billable vs non-billable. Separate internal improvement from customer-funded work for cleaner P&L.

  • Consistent reporting. Structured work types beat free-text notes when you roll up utilization.

Team visibility

Managers see patterns, techs see fairness.

  • Scoped permissions. Own-time vs team vs all-tenant views respect how much detail each role should see.

  • Audit trail. Time data lives in tenant-scoped tables protected by RLS.

Frequently asked questions

Ready to try Core?

Start a free trial or talk to us about rolling out Time Tracking with your team.