Important but Negotiable

• Contract and billing management
• Project management
• Custom forms and workflows
• Knowledge base
• Advanced automation

Nice-to-Have

• API access
• Quoting and invoicing
• Advanced BI and analytics

Be honest about which column each feature falls into for your business. Many MSPs pay for platforms loaded with features they never configure.

The Alternatives Landscape

Here's a quick, honest overview:

• ConnectWise Manage — Feature-rich but has many of the same legacy UI and pricing complaints as Autotask.
• HaloPSA — Modern, well-regarded, good feature set. Worth evaluating.
• Syncro — Combines RMM and PSA. Simpler, more affordable, but less depth.
• Core — That's us. Modern stack, transparent pricing, actively developed. We cover the must-haves and most of the important features. We're honest about what we don't do yet.

If You're Considering Core

Here's what we do well today:

• ✅ Fast, modern UI built on Next.js
• ✅ Ticketing with SLA policies, breach tracking, and conversational features
• ✅ Asset management with NinjaOne integration
• ✅ Client, contact, and contract management
• ✅ Built-in time tracking
• ✅ Customer portal
• ✅ Custom reports and QBRs
• ✅ Secure password sharing
• ✅ Granular RBAC
• ✅ $99/tech/month, no contracts

Here's what we're still building:

• 🔜 Knowledge base
• 🔜 Public REST API
• 🔜 Additional RMM integrations
• 🔜 Quoting and invoicing

We publish a public changelog so you can see exactly how fast we ship.

Making the Switch

If you decide to try Core (or any alternative), here's our advice:

1. Trial in parallel. Don't turn off your current PSA until you're confident in the new one.
2. Start with ticketing. It's the feature your team uses most. If ticketing doesn't feel right, nothing else matters.
3. Involve your technicians. They're the ones who'll live in the tool every day. Their feedback matters more than a feature checklist.
4. Give it two weeks. One day isn't enough. The first few days with any new tool feel slower — that's normal.

We built Core because we wanted a PSA platform we'd actually enjoy using. If you want to see for yourself, start a free trial — no credit card required.

Important but Negotiable

• Contract and billing management
• Project management
• Custom forms and workflows
• Knowledge base
• Advanced automation

Nice-to-Have

• API access
• Quoting and invoicing
• Advanced BI and analytics

Be honest about which column each feature falls into for your business. Many MSPs pay for platforms loaded with features they never configure.

The Alternatives Landscape

Here's a quick, honest overview:

• ConnectWise Manage — Feature-rich but has many of the same legacy UI and pricing complaints as Autotask.
• HaloPSA — Modern, well-regarded, good feature set. Worth evaluating.
• Syncro — Combines RMM and PSA. Simpler, more affordable, but less depth.
• Core — That's us. Modern stack, transparent pricing, actively developed. We cover the must-haves and most of the important features. We're honest about what we don't do yet.

If You're Considering Core

Here's what we do well today:

• ✅ Fast, modern UI built on Next.js
• ✅ Ticketing with SLA policies, breach tracking, and conversational features
• ✅ Asset management with NinjaOne integration
• ✅ Client, contact, and contract management
• ✅ Built-in time tracking
• ✅ Customer portal
• ✅ Custom reports and QBRs
• ✅ Secure password sharing
• ✅ Granular RBAC
• ✅ $99/tech/month, no contracts

Here's what we're still building:

• 🔜 Knowledge base
• 🔜 Public REST API
• 🔜 Additional RMM integrations
• 🔜 Quoting and invoicing

We publish a public changelog so you can see exactly how fast we ship.

Making the Switch

If you decide to try Core (or any alternative), here's our advice:

1. Trial in parallel. Don't turn off your current PSA until you're confident in the new one.
2. Start with ticketing. It's the feature your team uses most. If ticketing doesn't feel right, nothing else matters.
3. Involve your technicians. They're the ones who'll live in the tool every day. Their feedback matters more than a feature checklist.
4. Give it two weeks. One day isn't enough. The first few days with any new tool feel slower — that's normal.

We built Core because we wanted a PSA platform we'd actually enjoy using. If you want to see for yourself, start a free trial — no credit card required.