Compare

Core vs Autotask PSA

Autotask was built over 20 years ago. Core was built for how MSPs work today — fast, modern, and without the legacy baggage.

Why MSPs Are Looking for Alternatives

Legacy PSA tools were groundbreaking in their time. But slow UIs, forced multi-year contracts, and opaque pricing aren't what modern MSPs need.

Speed

Core is built on Next.js and React — fast page loads, real-time updates, and a responsive UI. No waiting for pages to render.

Transparent Pricing

$99/tech/month. No hidden fees, no forced multi-year contracts, no surprise renewal increases. Cancel anytime.

Actively Developed

We ship updates weekly. Check our public changelog — real features, real fixes, real progress. Not a yearly "UI refresh."

Modern Security

Row-level security, granular RBAC, encrypted password sharing, and a security-first architecture from day one.

Built for How You Work

Threaded conversations, @mentions, emoji reactions, Slack integration — collaboration features your team actually wants to use.

Quick Onboarding

No 6-month implementation. Sign up, import your data, and start working. Core is designed to be intuitive from the first login.

Feature-by-Feature Comparison

An honest look at where Core stands today — and what's coming next.

Feature
Core
Autotask
Ticket Management
SLA Policies & Breach Tracking
IT Asset Management
Client / Company Management
Contact Management
Contract & Billing Management
Time Tracking
Project Management
Customer Portal
Custom Forms & Workflows
Limited
Role-Based Access Control
Email Notifications & Routing
Custom Reporting & QBRs
Limited
Secure Password Sharing
NinjaOne RMM Integration
Slack Integration
Threaded Discussions & @Mentions
Emoji Reactions on Tickets
Real-time Collaboration
Knowledge Base
Soon
Public REST API
Soon
Quoting & Invoicing
Soon
Transparent Pricing
No Long-Term Contracts Required
Unlimited Team Members

What Autotask Still Does That We Don't (Yet)

We believe in being upfront. Here's what's on our roadmap:

Knowledge Base

Launching soon — internal and portal-facing documentation.

Public REST API

Routes exist internally but aren't documented for external use yet.

Quoting & Invoicing

Contract billing exists. Full quoting workflows are planned.

ConnectWise / Datto RMM Integration

Currently integrated with NinjaOne. More RMM integrations are planned.

Ready to Leave the Legacy Behind?

Start your free trial today. No credit card, no multi-year commitment, no sales call required.

Check our changelog to see how fast we ship.