Powerful Business Intelligence & Reporting
Comprehensive analytics and reporting platform with KPI tracking, SLA scorecards, predictive analytics, and automated reporting to drive data-driven decisions.
KPI Dashboard
Real-time KPI tracking with customizable dashboards, performance indicators, and automated alerts for key metrics.
Predictive Analytics
Machine learning-powered predictive analytics for capacity planning, churn prediction, and trend forecasting.
SLA Scorecards
Automated SLA performance tracking with breach notifications, compliance reporting, and client-facing scorecards.
Business Intelligence
Advanced BI capabilities with interactive reports, drill-down analysis, and executive dashboards.
Customer Analytics
Customer satisfaction tracking, health scoring, and engagement analytics with automated insights.
Automated Reporting
Scheduled report generation and delivery with customizable templates and multi-format exports.
How It Works
Data Collection
Automatically collect data from all platform activities including tickets, assets, projects, and customer interactions.
Analysis & Insights
Process data using advanced analytics to generate insights, identify trends, and predict future outcomes.
Reporting & Action
Generate automated reports, dashboards, and alerts to drive informed decision-making and action.
Perfect For
MSP Leadership
- • Executive dashboards and KPIs
- • Business performance tracking
- • Strategic planning insights
- • Client satisfaction monitoring
Operations Teams
- • Service delivery analytics
- • Team performance metrics
- • SLA compliance reporting
- • Process optimization insights