Files where the work already lives.
Attach documents to tickets and customers with storage backed by Supabase and RLS.
Attachments in inboxes disappear. Core stores files next to the records they support—so the next technician opens the same packet the last one uploaded.
Files
Ticket & customer context
Attachment model
Link files to operational records.
Ticket files. Keep evidence, configs, and customer uploads on the ticket timeline.
Customer context. Associate documents with accounts when they span many tickets.
Link files to operational records.
Storage
Built on Supabase Storage patterns.
Scalable blobs. Offload large binaries to object storage instead of bloating Postgres rows.
Access policies. Downloads respect the same roles as the parent record.
- Virus scan on upload
- Respects ticket permissions
- Version history
Built on Supabase Storage patterns.
Portal
Share safely with customers.
Visibility rules. Not every internal attachment belongs in the portal—configure accordingly.
Access control. File access follows the same permission model as parent records.
Attachment
Uploaded
Ticket
Share safely with customers.
Frequently asked questions
Ready to try Core?
Start a free trial or talk to us about rolling out File Management with your team.