Targets your team can measure weekly.
Define goals tied to delivery metrics so one-on-ones use the same numbers leadership sees. (Experimental — early access, behavior may change.)
Annual OKRs fail when nobody connects them to tickets closed. Core goals anchor targets in operational data—so progress is visible in the system people already live in. Goals are currently flagged experimental: the surface is usable but the data model and reporting hooks may evolve.
Goals
Company → team → personal
Reduce MTTR 10%
Company
First-response SLA 95%
Service desk
Certification: Azure
Jamie
Alignment
Connect goals to work items.
Operational context. Set targets alongside the tickets, time, and revenue data you already track.
Role clarity. Assign owners so goals are not orphan slide bullets.
Q2 · Revenue attach
Projects + contracts
H2 · CSAT 4.7+
Rolling 90d
Connect goals to work items.
Cadence
Review frequently enough to matter.
Weekly or monthly. Short cycles beat annual surprises.
Coaching. Managers discuss trends with data instead of anecdotes.
On track
5
At risk
1
Review frequently enough to matter.
Governance
Tenant and team scoped.
Privacy. Individual performance data stays within permissioned roles.
Adjustability. Update targets when contracts or staffing change mid-quarter.
Check-in cadence
Monthly
Manager review
Comments
Tenant and team scoped.
Frequently asked questions
Ready to try Core?
Start a free trial or talk to us about rolling out Goals & OKRs with your team.