Signal where your team already works.
Notify on ticket and SLA events so the right people see urgency without subscribing to every change.
Notification spam trains people to mute channels. Core focuses notifications on operational events that need action—assignment, breach risk, and closure—so pings mean something.
Notifications
Email, in-app, routing
P1 assigned to you
Push + email
SLA breach in 15m
Teams
Events
Triggered by real lifecycle changes.
Ticket aware. Creation, assignment, and closure events map to the notification system.
SLA aware. Warnings and breaches can surface before customers escalate.
Digest · daily 8am
Open P2+ summary
Customer reply
Thread #1842
Triggered by real lifecycle changes.
Channels
Meet users in app and beyond.
In-app feed. Technicians triage from Core without tab explosion.
Email and integrations. Route high-signal events to email or Slack where your policy allows.
Meet users in app and beyond.
Control
Tune noise per tenant.
Preferences. Balance awareness with focus using role-appropriate defaults.
Security. Notifications never leak data across tenants.
Delivery success
99.2%
Muted rules
2
Tune noise per tenant.
Frequently asked questions
Ready to try Core?
Start a free trial or talk to us about rolling out Notifications with your team.