Core
Available

Dispatch who goes onsite—from one board.

See the two-week staff board, clear unassigned visits, and check contracted coverage without juggling spreadsheets.

When “who is onsite Friday?” lives in three places, customers feel it. Core puts dispatch on one board: coverage visits, ticket-driven sends, and a queue for work that still needs a person or a day. Company templates and portal sharing stay next to the accounts you already know.

Core app preview
Core workspace

Dispatch board

Staff × days · coverage + reactive

Live
Northwind · HQ09:00–11:00
Lumen · Branch 2Needs dispatch

Dispatch board

Staff vs days for this week and next.

  • Board + queue + coverage. Assign from the grid, work Needs dispatch for unassigned and conflicts, and spot under-served companies against contracted hours.

  • From a ticket. Schedule onsite with company and ticket linked—or leave the date open until someone is free.

Company onsite

Templates, requirements, portal share.

  • Weekly templates. Standing presence auto-fills the next two weeks; required hours feed coverage reporting.

  • Helpdesk portal. Share a read-only company calendar with helpdesk admins—visits and holidays only, never internal OOO.

Self-dispatch

Technicians claim and schedule work.

  • Create and update. Technicians can self-dispatch and pick up unassigned visits; delete stays with managers and above.

  • Same access model. Schedule tables use tenant RLS and role permissions like the rest of Core.

Frequently asked questions

Ready to try Core?

Start a free trial or talk to us about rolling out Dispatch & Onsite with your team.