C
Core
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C
Core

Powerful MSP management platform built by Rooted Software - your trusted technology partner.

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    • Introduction
    • Managing Tickets
    • Company Management
    • Asset Management
    • Ticket workflows & statuses
    • Ticket automations (due dates, reminders, recurring)
    • Asset assignment & lifecycle
    • Contacts & companies
    • Billable Types
    • Contracts

    Introduction

    Get started with Core and learn the basics

    Last updated: January 8, 2026

    What is Core?

    Core provides everything you need to run a successful MSP business:

    • Ticket Management - Track and resolve customer issues efficiently
    • Customer Management - Organize client information and relationships
    • Asset Tracking - Monitor and manage IT assets across your clients
    • Project Management - Plan and execute client projects
    • Team Collaboration - Work together seamlessly with your team

    Getting Started

    To begin using Core, you'll need to:

    1. Set up your account
    2. Configure your organization settings
    3. Add your first customer
    4. Create your first ticket

    Each of these steps is covered in detail in our guides.

    Next Steps

    • Learn about Managing Tickets
    • Explore Customer Management
    • Discover Asset Management
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