Meetings & Transcription
Upload recordings, review transcripts and AI summaries, and control meeting access
Upload an audio or video recording to get a transcript and an AI summary. The meeting page keeps the recording, transcript, summary, and sharing controls together.
Upload a recording
- Open Meetings and select Upload Recording.
- Select or drop an audio or video file.
- Enter a Title and optional Description.
- Select Upload and wait for the upload to finish.
Supported extensions include MP3, WAV, M4A, MP4, WEBM, MOV, MPEG, OGG, and AAC. The upload form accepts files up to 1 GB; storage limits may also apply. Keep the dialog open while it uploads.
While a meeting is still processing, its status updates on its own. If that live connection drops, Core checks the status on a slower timer and switches back after the connection has been steady. The new status connection opens only after the previous one has closed. You stay signed in.
Record the meeting using your recording tool before uploading it. Tell participants how you will use the recording and confirm any required consent.
Follow processing
The list shows Pending, Transcribing, Summarizing, Completed, or Failed. Open the meeting to see progress and any failure details. If processing fails, use Retry Processing from the meeting's action menu.
Long recordings can take time to process. An uploaded file is not ready for review until transcription and summarization finish.
Review the transcript and summary
- Play the recording from the meeting page.
- Select a transcript segment to move playback to its timestamp.
- Use the speaker-label editor to replace generic labels with recognizable names when speakers were detected.
- Review the Core AI Summary, including the action items it identifies.
Check names, decisions, and action items against the recording before acting on them. Create any follow-up tickets through the normal ticket workflow.
Find a meeting
Use the Meetings search field to search by title or description. Open a result to read its transcript and summary.
Control access
The meeting page shows its current visibility:
- Private: access is restricted to the meeting's owner and applicable permissions.
- Shared: specific team members have access.
- Organization-wide: available within the workspace according to permissions.
Use Share to choose people and their access level. Remove an existing share from that dialog when it is no longer needed. The action menu offers Make Private or Make Organization-wide.
Delete Meeting permanently removes the recording, transcript, and summary after confirmation.